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TBG
warrants to the original purchaser that any part of
the commodity purchased excluding documentation and
similar items will be free of defects in workmanship
and materials for the period of your warranty from the
date of delivery. During the warranty period, TBG Inc.
will, at its option: (1) provide replacement parts necessary
to repair the product; (2) replace the product with
a comparable product; or (3) refund the amount you paid
for the product upon its return. Replacement parts or
products will be new or serviceably used, comparable
in function and performance to the original part or
product, and warranted for the longer of thirty days
for China or the remainder of the warranty period. Any
additional purchases or upgrades will not extend this
warranty.
This product warranty covers normal use only. This product
warranty does not cover damage caused during shipment
and any damage caused by: actions that are beyond TBG
Inc.'s control, including without limitation, impacts,
fluids, fire, flood, wind, earthquake, lightning or
similar disaster, war, lockout, epidemic, destruction
of production facilities, riot, insurrection, or material
unavailability; unauthorized modifications, attachments
or peripherals; improper use, environment, installation
or electrical supply; improper maintenance; any other
misuse, abuse or mishandling.
EXCEPT FOR THE WARRANTIES EXPRESSED IN THIS AGREEMENT,
SHANGHAI TBG ELECTRIC Co.,Ltd.INC DISCLAIMS ALL OTHER
WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE WARRANTIES IMPLIED BY AND
INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION
UNDER THE APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES
THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE TERM OF
THIS AGREEMENT.TBG, INC'S. AND YOUR MAXIMUM LIABILITY
TO THE OTHER IS LIMITED TO THE PURCHASE PRICE YOU PAID
FOR PRODUCTS OR SERVICES PLUS INTEREST AS ALLOWED UNDER
THE APPLICABLE LAW. NEITHER YOU NOR TBG INC. WILL BE
LIABLE TO THE OTHER FOR PROPERTY DAMAGE, PERSONAL INJURY,
LOSS OF USE, INTERRUPTION OF BUSINESS, ^DOWN TIME ̄,
PURCHASER¨S TIME, LOSS OF USE OF RELATED EQUIPMENT,
LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, INCIDENTAL,
PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER
FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE),
ABSOLUTE OR STRICT LIABILITY OR OTHERWISE, OTHER THAN
THOSE DAMAGES THAT ARE INCAPABLE OF LIMITATION, EXCLUSION
OR RESTRICTION UNDER THE APPLICABLE LAW. THIS AGREEMENT
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
To
Process your Return:
Contact TBG at (86) 021-5109-8715 or email sales@te360.com.
Please have your order number available.
The staff will attempt to diagnose the problem over
the phone. If the problem cannot be resolved over
the phone, TBG will decide on the best course of action.
TBG will not be responsible for consequential damage
to items or components caused by either internal or
external equipment, shorted connections or components
that were not purchased from Shanghai TBG Electric
Co., Ltd. . or that Shanghai TBG Electric Co., Ltd.did
not install.
TBG will not be responsible for damages to any components
or loss of data inadvertently caused by products,
under normal or abnormal use, purchased from TBG.
The warranty does not cover damages or defects that
may have been caused by: shipment, improper installation
or maintenance, misuse, neglect or improper environment,
repair, modification, adjustment or options or parts
that were not installed by TBG. Employee, inadequate
or excessive electrical power surges, or other power
irregularities. TBG will not repair, replace, or refund
any purchase if item serial numbers do not match,
or if the product is not sold directly by TBG.
Defective parts covered by warranty will be replaced
with a similar or equivalent part at no cost to the
customer. When replacing a part that is different
from the original configuration, the customer must
purchase the part at cost.
International Orders: All duties and applicable taxes
are not calculated or charged by TBG. The customer
is solely responsible for any shipping costs, as well
as duties and/or taxes that may be incurred from the
international transit of any commodity for repair.30-day
Money Back Guarantee
In addition to the standard warranty, TBG offers a
30-day money back guarantee on every commodity. If
you are not satisfied with your merchandise, you may
return it within 30 days for a refund. The refund
will only be issued for the amount of the sale and
will not include shipping costs. All products will
be subject to a 25% restocking fee. To return merchandise,
you must obtain an RMA number. Please call TBG sales
department and provide the invoice number, item description,
and part number(s) of the merchandise you wish to
return. Returned merchandise must be placed in original
packaging, and include any product manuals and other
accessories, as per original shipment by TBG.
*Terms of warranty are subject to change without notice.
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NO.29
Middle Shangyuan Road ,Liushi ,Wenzhou ,Zhejiang
,China Phone Number:86-021-51098715 86-021-65041159Fax
Number:86-021-51098716 |
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